Orange Support Solution
Well, I solved my Orange problem.
Got an iPhone which involved switching to O2. So far so good, O2 support is much better than Orange and I'm getting better data throughput on the O2 EDGE (2.5G) network than I even got on Orange's so called 3G network.
Plus the iPhone is an awesome piece of kit.
Interestingly once I told Orange I was leaving I got a couple of calls from their sales people trying to encourage me to stay. A fairly frank conversation with one woman revealed that she had over £400 to spend on getting me to stay - in the shape of discount, hardware upgrades etc. Pity they don't spend the money on more support staff and fixing the frigging masts. Oh yes, I forgot to mention, reception is also better on o2.
Got an iPhone which involved switching to O2. So far so good, O2 support is much better than Orange and I'm getting better data throughput on the O2 EDGE (2.5G) network than I even got on Orange's so called 3G network.
Plus the iPhone is an awesome piece of kit.
Interestingly once I told Orange I was leaving I got a couple of calls from their sales people trying to encourage me to stay. A fairly frank conversation with one woman revealed that she had over £400 to spend on getting me to stay - in the shape of discount, hardware upgrades etc. Pity they don't spend the money on more support staff and fixing the frigging masts. Oh yes, I forgot to mention, reception is also better on o2.
posted by Merl at
2:55 PM
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