Mobile phone EU roaming price con
If you got excited recently about the EU enforced drop in prices for roaming phone call, text and data prices then calm down, it's not what it seems.
Thinking that I was only going to be charged the new capped prices of €1 per Mb I decided to use my iPhone for 3G data whilst in France. When the bill arrived I had been charged £2.50 per Mb.
A call to O2 was, as usual with any operator, a quite un-fulfilling experience with the individual on the other end indicating that data hadn't dropped in price - but she didn't know why.
After some Googling it turns out the €1 cap is a limit on what the mobile network operators can charge each other - they can of course continue to charge their customers what the hell they like.
Shame Ofcom don't insist the operator make this a bit more clear.
Seems the BBC also mis-understood the changes - as they state in this article "The cost of transferring a megabyte of data is capped at one euro".
Jeez!
Thinking that I was only going to be charged the new capped prices of €1 per Mb I decided to use my iPhone for 3G data whilst in France. When the bill arrived I had been charged £2.50 per Mb.
A call to O2 was, as usual with any operator, a quite un-fulfilling experience with the individual on the other end indicating that data hadn't dropped in price - but she didn't know why.
After some Googling it turns out the €1 cap is a limit on what the mobile network operators can charge each other - they can of course continue to charge their customers what the hell they like.
Shame Ofcom don't insist the operator make this a bit more clear.
Seems the BBC also mis-understood the changes - as they state in this article "The cost of transferring a megabyte of data is capped at one euro".
Jeez!
posted by Merl at
8:57 AM
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